Categorie

In English

Our website does not currently have an English version, but we would be glad to help you to place an order or answer your questions in English by email [email protected] or phone +39 028 998 1994.

Delivery

The estimated delivery time is written in the description of each item. However, we do our best to deliver the products as quickly as possible.

  • Delivery throughout mainland Italy, except Calabria, Sicily and Sardinia.
  • The furniture is delivered packed and unassembled, the instructions are supplied with the furniture. We do not carry out the assembly service.
  • You can always cancel your order if you are not satisfied with the expected delivery time or price.

The costs of the delivery and transport service are calculated based on the total amount of the order, according to the intervals in this table:

  Curbside delivery Including carry-up costs
up to 250 € 19 € 98 €
up to 500 € 29 € 108 €
501 and more 49 € 128 €

One day before delivery we will contact you to communicate an approximate time.

The delivery of the furniture is agreed according to the customer's needs.

If you have chosen to pay in cash, please prepare the exact amount.

Delivery abroad

On request we can deliver our furniture to Lithuania, Latvia, Estonia, Hungary, Croatia, Slovenia, Bulgaria, Romania, Greece, Spain, France or Portugal. We do not deliver the goods to other countries of the European Union ourselves, but if necessary we can help organise the transport. Write to us by e-mail, which furniture you have chosen and to which address they must be delivered.

Payment

  • Payment can be done using the following methods:
  • - Cash on delivery;
  • - PayPal.
  • - Bank transfer;

No prepayment! You can pay at the time of delivery. If your order is being sent to foreign country by a 3rd party transport company, payment is required to be done before the order is dispatched from our warehouse.

Cash on delivery. For your comfort we offer an opportunity to pay for products with cash. During the delivery the driver will give you the receipt and a VAT invoice for your order.

PayPal. Once you have chosen paypal as a payment method, you will be automatically redirected to the relevant site to finalise the transaction.

Bank transfer. After choosing bank transfer method you can pay for your order up until the day of the delivery. During the payment order number (ex. #123456) has to be written in the reference field.

Details required for bank transfer:

  • - Receiver: ARREDAMENTO1 S.R.L.
  • - Account number: IT77A0306920407100000072818
  • - Bank: INTESA SANPAOLO SPA
  • - Company code: 10934490961
  • - Reference / Details: Your order number (ex. #123456)
  • Paying from abroad? You could require additional information:
  • - Bank: NTESA SANPAOLO SPA, Piazza Trento e Trieste 10, 20900 Monza MB, Italija.
  • - IBAN: IT77A0306920407100000072818
  • - SWIFT / BIC: BCITIT33631

If your order is being sent to foreign country by a 3rd party transport company, payment is required to be done before the order is dispatched from our warehouse.

Returns and refunds

All of our products include warranties, so if you have noticed a factory defect or transporting damages we will resolve the issue while ordering warranty pieces or replacing a product with a new one or making a refund delivering them to you. If you have a possibility – email us pictures of the defects or damages – that way it is more likely that we will solve the situation quicker. All the information about the warranty service is provided over the phone +39 028 998 1994 or via email at [email protected].

Arredamento1.it 365 days money return guarantee

Unlike many other online and conventional stores, if you are not 100% satisfied with your product's quality you can return it within 365 calendar days (yes, whole year!) and receive all of the money back. We will arrive personally to pick up the furniture in all of Italy and all the return expenses will be covered by us. When returning the products following conditions must be followed:

  • - When returning the product it has to be in its' original packaging (for product inspection you can cut through the packaging tape which holds the packages closed);
  • - Assembled products in good quality cannot be returned;
  • - The product must not be damaged by the customer;
  • - In cases when the reason for returning the product is poor quality, we take the responsibility to change the product into the good quality product or return the money paid;
  • - The product must be in marketable appearance (labels, safety packaging must not be damaged) (this paragraph does not apply if the product is being returned due to poor manufacturing quality);
  • - The returned product must have all the units and packages, just as it was received.
  • - The returned goods will be picked up from the closest place our vans can reach.
  • - We are obligated to do the return of the goods within 10 working days, unless settled differently. The money may be returned via bank transfer to the account provided by the client. The money is only returned for the product and not for the paid services.

24 month quality guarantee

Every product sold by Arredamento1.it has its main qualities listed in the description. All products sold by Arredamento1.it receive a manufacturer's warranty, which terms and conditions you can read in the product description and warranty sheets. After purchasing one of these products, before assembling, do a close inspection. Warranty validity conditions:

  • - During the assembling process, the customer has to follow the assembly instructions;
  • - The product has been used for its intended purpose by working one shift and maintained accordingly to the supervisory rules;
  • Warranty applies to product quality defects caused by the fault of the manufacturer and transporting by the seller's transport. The buyers loses the warranty rights in these cases:
  • - Buyer failed to follow furniture maintenance and supervision rules;
  • - The products were damaged by the buyer;
  • - Furniture has not suffered from force majeure.

About the appeared defects while using the furniture please inform using the following contacts, provided on the website www.arredamento1.it. During the warranty term all quality and quantity mismatches are solved by Arredamento1.it. Fixes or replacements to proper quality products or pieces are covered at company expense. Arredamento1.it is obligated to resolve the warranty cases in 15-45 days from the warranty registration day. In cases where after you have purchased one of these products and noticed that it is in poor quality, you have the right to return the product to us within 24 months from the delivery day. Products are also picked up for free with our transport. In this case a poor quality product is changed to a proper quality one or a full refund for the purchase will be issued. During the warranty term (24 months) after noticing the hidden manufacturing defects, please take pictures and send them to us at [email protected]. The manufacturer will decide wether the warranty will be applied - meaning whether the defect appeared while manufacturing or due to other reasons. You will be informed about the manufacturer's decision through communication lines provided by you. Please note that:

  • - The manufacturer's warranty does not apply to naturally worn out pieces of the furniture or to the fabric.
  • - In the case when the furniture return reason is poor quality, we obligate to replace the poor quality furniture into a satisficing quality one or return the money paid.

Contacts

Do you have questions? Want to place an order?

You would like to return your furniture? Noticed any manufacturing defects or damage? Don't worry — we will resolve any problems together! Email us [email protected].

If after unpacking your furniture you encountered manufacturing defects or transport damages, don't worry. If you have a chance, take pictures of the defects and e-mail them to us. It is more likely that we will be able to resolve the issue sooner this way :)

We are trying to make the process of buying furniture smoother. We want to live up to our clients expectations. That's why your opinion matters to us. If you have any remarks, feedback, complaints or suggestions, please write to us at [email protected].This is very important to us!

You want to pay for your order?
  • - Receiver: ARREDAMENTO1 S.R.L.
  • - Account number: IT77A0306920407100000072818
  • - Bank: INTESA SANPAOLO SPA
  • - Company code: 10934490961
  • - Reference / Details: Your order number (ex. #123456)
Company details
  • ARREDAMENTO1 S.R.L.
  • Codice aziendale / IVA: 10934490961
  • Corso Milano, 27
  • 20900 Monza MB, Italy